Description

People are often fired for the same reason they were hired: how they get along with others. While job performance problems can be overlooked, behavioral issues often cannot be. Toxic employees are people whose behavior causes trouble with worker engagement and productivity. Toxic workers can devastate team spirit and their actions can lead to increasing worker absenteeism, increasing worker turnover, mutinies against management, and interpersonal relationships within work groups. Hear in this webinar who toxic workers are and how to spot them and what to do about their behaviors. 

You have to deal with toxic behaviors from difficult-to-work-with employees. This session will equip you to do that in simple, step-by-step approaches. When you finish, you will have guidelines to help you do your job as a supervisor or manager more effectively by being able to deal with those behaviors.

Session Agenda:

  • Learn to spot toxic employees
  • Categorize toxic employees
  • Learn the range of problem behaviors from toxic employees that can influence work groups
  • Discover approaches to dealing with each type of toxic employee
  • Discuss what to do when efforts to turn around a toxic employee do not work 

Learning Objectives:

Many HR managers and operating managers have heard about such concepts as “behavioral coaching” and “corrective action.” But they have never had step-by-step skill building around those topics in an effort to help them do their jobs and work effectively with so-called toxic behaviors from difficult-to-work-with-people. This webinar will address how to do deal with those behaviors and those people. Working effectively with people is key to effective daily supervision, and yet it is a topic typically neglected in educational programs geared to training managers. This session will provide that training. 

Who Should Attend

  • HR Professional
  • Front Line Supervisors
  • HR Managers
  • Personnel responsible for employee relations
  • Employee Development
  • Leaders
  • Business Owners

 

About the Speaker

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Wiliam J Rothwell

William J. Rothwell, PhD, DBA, SPHR, SHRM-SCP, CPTD Fellow, RODC, FLMI is a Distinguished Professor in the Workforce Education and Development program in the Department of Learning and Performance Systems, College of Education, on the University Park campus of Penn State University.

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